A 99.9% Server Uptime
We’ve set up our shared hosting platform using reliable hardware and significantly customized software. Our admins have installed a modified version of Security–Enhanced Linux on each of our web hosting servers in order to ensure the highest level of security and stability. We have installed a number of DoS prevention tools coupled with highly effective firewall software to make sure our network is invincible and safe.
All shared plans packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you choose, the guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to provide a high–end web hosting service, you can rarely rely on the default network configuration in a datacenter. We have set up our own custom network in an effort to ensure an extremely fast connection speed with the rest of the world.
And thanks to this, no matter which data centers you select: our datacenter in the USA, our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe or our datacenter in Australia, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your hard–earned money at risk, you cannot feel truly secure. For this reason, with all our cloud hosting packages we offer a 30–day money–back guarantee. If you don’t feel satisfied with our service or in case you wish to use a more robust hosting solution, like a VPS hosting plans or even a dedicated web hosting plans – we will give you your money back in full, without any concealed fees or repayment taxes.
24/7 Technical Support
If you’ve ever been forced to wait for hours to get a response, you probably know how annoying this can be, particularly if your web site is at stake. This is why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be right here for you and they will answer you within 1 hour. And the best thing is that their average ticket response time is less than 20 minutes!