Lots of users who begin using their very first web hosting account, or change companies, frequently have queries with regard to how specific tasks are performed or come across complications when setting up different things, including emails, website settings, and so on. This is why, some companies have prepared documentation with the most popular questions and issues in order to help their customers obtain info swiftly and seamlessly. As a result, the customer service staff can concentrate on actual issues that certain clients may be encountering, as the solution for the minor things will be available online and clients can easily tackle them without getting in touch with the help desk team. Having in-depth documentation is quite important, particularly for new clients without any prior experience at all, since the hosting service entails an immense number of functions and many individuals can become confused about what action to take. A good information repository can both help you perform the tasks that you want and become aware of how the hosting service functions as a whole.

Extensive Online Documentation in Shared Hosting

Our shared hosting packages include an in-depth knowledge base where you can find info on all the predicaments that you could possibly face and their resolutions. You can get to know how to create and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your mail client are correct, but you are not able to send email messages, for example. We have tried our best to be as exhaustive as possible and to cover all possible options so as to help you save time and effort and to provide you with different solutions for each single issue. The knowledge base features educational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in each section of the Control Panel, whereas if you wish to see the full archive of articles, you can go to the all-inclusive Help section.